Privacy Policy

We use your health information to give you excellent care. This includes diagnosing and treating illness, coordinating your care with other professionals, ordering tests or prescriptions, and following up on your progress. We may also use your information to manage clinic operations, such as quality improvement, staff training, and record keeping. If applicable, we may use it for billing or administrative purposes. Oropeza Health will only share the minimum necessary information to perform these functions. Your information may also be shared—with your consent or as permitted by law—with trusted professionals involved in your care, such as labs, pharmacies, or specialists.

In certain cases, we may share information without your written authorization when required or permitted by law. Examples include:

• Reporting communicable diseases or reactions to medications.
• Responding to legal requests such as subpoenas or court orders.
• Working with health oversight agencies (for example, audits or compliance reviews).
• Reporting suspected abuse or neglect.
• Responding to law enforcement requests or emergencies involving public safety.
• Assisting with organ donation, medical research (under strict conditions), or workers’ compensation programs.

Outside of these limited cases, we will always ask your permission before sharing your health information.

You have important rights when it comes to your health information:

• Access and Copies: You can request a copy of your medical records or ask that they be sent to another provider.
• Amendments: You can ask us to correct or add to information you believe is incomplete or inaccurate.
• Restrictions: You can request limits on how we share your information or who can access it.
• Confidential Communications: You can ask us to contact you in a specific way—such as by phone, email, or secure text—or at a specific location.
• Accounting of Disclosures: You can request a list of certain disclosures we’ve made that weren’t related to treatment, payment, or clinic operations.
• Authorization for Other Uses: We will obtain your written authorization before using or disclosing your information for purposes not described in this notice, and you may revoke that authorization at any time.
• Paper Copies: You can request a printed copy of our full privacy notice at any time.

If you’d like to exercise any of these rights, simply contact our Privacy Officer—we’ll walk you through the process.

We take your privacy seriously. We maintain appropriate administrative, technical, and physical safeguards designed to protect your information, in accordance with applicable law. Only clinicians and staff directly involved in your care or clinic operations can access your records. We use reasonable safeguards to protect your information as required by law. However, like all organizations that use electronic systems, we cannot guarantee absolute security in every circumstance.