SMS Terms and Conditions

Oropeza Health (“we,” “us,” or “our”) offers a text messaging program for patients. The program provides recurring clinic account and care-management communications to patients who choose to enroll. Messages may include appointment reminders and confirmations, pre-visit instructions, prescription-status notices, notices that information is available in the patient portal, billing or account notices, security alerts, and responses to patient-support requests.

The program is operated by Oropeza Health using technology provided by Notive Health. Oropeza Health is the sender of the messages.

By providing your consent, you are enrolling in the Oropeza Health text messaging program. Subscription is not required to create your account, receive medical care, or purchase goods or services from us. Consent applies only to this program and is not transferable.

You represent that you are the subscriber or customary user of the mobile number you enroll and that you are authorized to consent to messages at that number. Tell us if your number changes or is reassigned.

Message frequency may vary. Message and data rates may apply. Your mobile carrier’s rates and terms govern charges to your device or service plan.

You may opt out at any time by texting STOP in reply to a program message. We may send one final message confirming your opt-out. After that confirmation, we will not send additional messages under this program unless you enroll again.

For help, text HELP in reply to a program message or call 509-351-8793. You can also send us a message.

Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier, network availability, and device and is not guaranteed.

Do not use text messaging for an emergency or an urgent medical need. Call 911 for an emergency. For a time-sensitive clinical question, call 509-351-8793 rather than using this messaging program.

Our SMS Privacy Policy explains how we handle information associated with the program. Information gathered in the SMS campaign will not be shared with third parties or affiliates for marketing purposes.

We may update these terms or discontinue the program. The effective date above shows when these terms were last updated. Changes do not override an opt-out or authorize messages for which consent is required.